Terms & Conditions
1. IntroductionWelcome to the website of Francesco Morackini ("we," "us," or "our"). These Terms and Conditions govern your use of our website located at [your website URL] and the purchase of artwork through our platform.
By accessing our website and/or purchasing artwork, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our artwork.
2. General Information
Business Name: Francesco Morackini
Location: Vienna, Austria
Contact Information: morackini@gmail.com
3. Website Usage
3.1 User Obligations
You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others. You are prohibited from using our website in any way that could damage, disable, overburden, or impair our website or interfere with any other party's use of the website.
3.2 Account Creation
No account creation is required to browse our website. If account creation becomes available in the future, separate terms will be provided.
3.3 Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, artwork, videos, and software, is the property of Francesco Morackini and is protected by international copyright and intellectual property laws.
4. Artwork
4.1 Description of Artwork
We offer various types of original artwork and reproductions. While we make every effort to accurately represent the colors and quality of our artwork, we cannot guarantee that your computer monitor's display will accurately reflect the actual artwork upon delivery.
4.2 Copyright and Intellectual Property
All artwork sold through our website remains the intellectual property of Francesco Morackini. The purchase of artwork does not transfer copyright or reproduction rights to the buyer unless explicitly stated in writing.
4.3 Licensing and Reproduction
The purchase of artwork grants you the right to display the artwork for personal, non-commercial use only. Any reproduction, distribution, display, or public performance of the artwork requires prior written permission from Francesco Morackini. For licensing inquiries, please contact morackini@gmail.com.
5. Purchases and Payment
5.1 Pricing
All prices are listed in [your preferred currency] and are subject to change without notice. Prices do not include shipping, handling, or applicable taxes unless explicitly stated.
5.2 Payment Methods
We accept payments through Stripe, as facilitated by Cargo Collective. All payment information is processed securely through Stripe's platform, and we do not store your payment information.
5.3 Order Confirmation
Upon successful completion of your purchase, you will receive an order confirmation email. This email serves as proof of your purchase.
6. Shipping and Delivery
6.1 Shipping Methods
We ship artwork worldwide using reliable carriers. The shipping method will be selected based on the destination, size, and value of the artwork.
6.2 Shipping Timeframes
Domestic (Austria) orders typically ship within 3-5 business days of order confirmation. International orders typically ship within 5-7 business days of order confirmation. Delivery times vary based on the destination and are estimated as follows:
- European Union: 7-14 business days
- Outside European Union: 14-21 business days
6.3 Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of the order. The exact shipping cost will be displayed before you complete your purchase.
6.4 International Shipping
For international orders, you may be subject to import duties, customs fees, and taxes imposed by the destination country. These charges are the responsibility of the buyer and are not included in the purchase price or shipping costs.
7. Returns and Refunds
7.1 Return Policy
We accept returns of undamaged artwork within 14 days of delivery, provided that:
- The artwork is returned in its original packaging
- The artwork is in its original condition
- You provide proof of purchase
- You contact us at morackini@gmail.com before returning the artwork
7.2 Damaged or Defective Artwork
If you receive damaged or defective artwork, please contact us at morackini@gmail.com within 3 days of delivery, including photographs of the damage. We will work with you to resolve the issue through replacement or refund.
7.3 Refund Process
Refunds will be issued using the original payment method within 14 business days after we receive and inspect the returned artwork. Shipping costs are non-refundable unless the return is due to our error or damaged/defective artwork.
8. Privacy Policy
8.1 Personal Information
We collect and process personal information in accordance with applicable privacy laws. The personal information we collect may include:
- Name and contact information
- Billing and shipping addresses
- Payment information (processed through Stripe)
- Communication with us
8.2 Use of Personal Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you regarding your order
- Improve our website and services
- Comply with legal obligations
We use Cargo Collective and Stripe to host our website and process payments. These services have their own privacy policies that govern their use of your information.
8.4 Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
9. Limitation of Liability
To the maximum extent permitted by law, Francesco Morackini shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.
10. Dispute Resolution
Any dispute arising from these Terms and Conditions shall be governed by the laws of Austria. You agree to first attempt to resolve any dispute informally by contacting us at morackini@gmail.com. If we cannot resolve the dispute informally, any legal action shall be brought exclusively in the courts of Vienna, Austria.
11. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after any changes indicates your acceptance of the modified Terms and Conditions.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at morackini@gmail.com.
Last updated: September 2025